Shipping Policy

DETAILS:-

Order Processing

 

  • Please allow 7 working days for your order to be processed. We are a small independent business therefore it can take us some time to dispatch all our orders, however we try our best to ship all orders as soon as possible. Due to the current covid19 pandemic, deliveries may be slightly delayed which is why we advise 7 working days for delivery. 

 

Delivery Charge

 

  • Mainland UK & International Delivery Available (Please contact us for international deliveries as packages are charged as per parcel weight and destination freight costs. 
  • UK - Standard (2-4 days) Flat Rate (Under 1kg): £3.62
  • UK - Standard (2-4 days) Flat Rate (Under 1-2kg): £4.20
  • UK - Standard (2-4 days) Flat Rate (Under 5-10kg): £6.99
  • Orders over the value of £100 - Free Delivery (UK Only)
  • All orders are delivered with our delivery partner Hermes.

 

  • We accept no liability if a delivery is delayed because payment has not been made by the customer or because of unforeseen issues with third party delivery/postage companies.
  • We ship everyday (Monday-Friday). If you're not in to accept delivery and do not arrange a redelivery from your local post office, your parcel will be shipped back to us after 14 days. We will require postage to be paid again by yourself before re-shipping the parcel back out.
  • Please note if an incorrect shipping address is supplied, we will be unable to refund or resend your order. If the parcel is undeliverable, and is returned to us, we can resend the parcel if given the correct address and the postage cost is covered by yourself.

SHIPPING & DISPATCH NOTE:

 

  • Our pieces are ready to be shipped, and dispatched within 7 working days unless it is a pre- order listing which can take up to 6 weeks. Packages that require a signature are always delivered by Hermes. Each has the receivers name and signature printed on the tracking information. If you yourself have NOT signed for the package it is still deliverable to anyone present at the address when required. If you do not wish for someone to receive your package you must ensure you provide an address where you can be the sole receiver.